We’re no longer communicating in a voice only environment, the on-premise PBX is quickly becoming a thing of the past and voice-centric cloud phone systems are rapidly being overtaken by full unified communications as a service (UCaaS) solutions.
In this session, we will explore the merits of moving to a UCaaS solution and why messaging, video and voice combined is a winning strategy for digital transformation in the new norm of 2021.
Josh Jeffries is the Head of IT, Systems and Telecommunications of Faststream Recruitment Group. Before joining Faststream, Josh has gained over 15 years’ experience in the IT industry and has worked with a variety of global business to support and grow their use of technology. Josh is an advocate of hybrid cloud computing as he believes this provides businesses with the best of both worlds in management, security, and scalability.
James has been in the UC industry for nearly 20 years. Originally in product management, he worked for a startup that developed the first reservationless audio conferencing bridge, creating the concept of dialing in and entering your meeting ID. He then joined Polycom and led their infrastructure software portfolio with a team of product managers in the US, Israel, and China.
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