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2021 – A New Era of Communications

In this UC Summit special, Editor in Chief David Dungay will explore the communications trends and challenges facing the business world in 2021. Amid the current uncertainty there is one certainty, businesses need to effectively communicate and collaborate as always.

This panel will include some of the world’s leading experts and analysts in the communications space. If you are wanting to sharpen up your understanding of how your business may communicate in the future this session is not to be missed!

Dom Black Head of Research and Project Lead, Cavell Group

Dominic is Head of Research at Cavell Group and is responsible for Cavell’s research output, which is focused on the cloud communications market, both from an enterprise, channel, service provider and vendor perspective. Dominic works across EMEA and North America delivering bespoke research and consulting projects for telecoms companies on their M&A strategy, product roadmaps, international expansion, vendor selection and go to market strategy as well as speaking at many industry events.

Blair Pleasant President & Principal Analyst, COMMfusion

As a communications industry analyst, Blair provides strategic consulting services and market analysis on business communication applications, technologies, and markets, aimed at helping end-user and vendor clients both strategically and tactically. Her primary areas of focus are Unified Communications and Collaboration, Contact Center, and other business communications technologies. Blair provides clients with a variety of custom consulting services, including market analysis, white papers, strategic development, vendor analysis, marketing and product positioning, and more.

Zeus Kerravala Founder & Principal Analyst, ZK Research

Zeus Kerravala is the founder and principal analyst with ZK Research. Kerravala provides a mix of tactical advice to help his clients in the current business climate and long term strategic advice. Kerravala provides research and advice to the following constituents: end user IT and network managers, vendors of IT hardware, software and services and the financial community looking to invest in the companies that he covers.


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