For over a decade, businesses have been grappling with which parts of their UCC ecosystems to host on-premise or in the cloud. With COVID-19 necessitating a sudden shift to remote working, many organizations turned to cloud collaboration platforms like Microsoft Teams and Zoom to enable their growing remote workforce and ensure business continuity.
While more organizations are transitioning parts of their environment to the cloud, many still want to keep aspects of their on-premise UC systems—turning their plans for a gradual transition to a hybrid environment into an immediate necessity. The hybrid future is now the hybrid reality.
James has been in the UC industry for nearly 20 years. Originally in product management, he worked for a startup that developed the first reservationless audio conferencing bridge, creating the concept of dialing in and entering your meeting ID. He then joined Polycom and led their infrastructure software portfolio with a team of product managers in the US, Israel, and China.
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