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We face a seminal moment in the history of customer interaction. How we respond to current conditions will shape our businesses for years to come.
Some organisations were caught unprepared and have been severely challenged. Some have adapted quickly, seen the opportunities and acted with vision. Others are still in the process of rising to the occasion.
The capability is there. The demand from customers and employees is there. Now is the time to transform how you do business. This is what Contact Centre Virtual Expo is all about.What's On?