We’ll look at the rate of UC adoption, the UC platforms being used, and the barriers to increasing UC adoption. For enterprises who have yet to adopt, we’ll explore their understanding of UC, their purchase drivers and buying behaviors, and their service provider preferences. The data will be presented with an eye toward helping you craft better UC service offers for the enterprise market.
We’ll explore key drivers of Microsoft Teams adoption, which features are most important to SMEs and Enterprises, and Microsoft Direct Routing preferences.
Remote Work and Collaboration
The paradigm shifting events of 2020 forced many SMEs and Enterprises to support an entirely remote workforce. We’ll look at the near and long term future for remote work, the collaboration tools being used, and most pressing needs SMEs and Enterprises have as they prepare for a work-at-home future.