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Enghouse Interactive is the world’s most reliable contact centre technology provider. Our global brand is built on our track-record of consistently honouring our commitments – to our customers, our staff and our shareholders.
Enghouse Interactive, a subsidiary of Enghouse Systems Limited (TSX:ENGH), is a leading global provider of contact centre software and service solutions that deliver enhanced customer service and transform the contact centre from a cost centre into a powerful growth engine. Our practices and solutions enable businesses to leverage meaningful daily customer interactions to extract key insights used to deepen customer loyalty and uncover new opportunities to add value and operate profitably.
Our comprehensive portfolio of interaction management solutions spans omni-channel contact centres, computer telephony integration (CTI), self-service, knowledge management, operator consoles, call recording and quality monitoring, media voice services and outbound diallers.
Supporting over 10,000 customers, in 120+ countries, Enghouse Interactive works within any local regulatory environment and supports any telephony technology, whether deployed on premise or in the cloud, ensuring that our customers can be reached by their customers – anytime, anywhere and via any channel.